Password Assitance

Please note that if you are using the Canvas Student or Canvas Teacher app the below links may not work unless you switch to your browser or create an email manually. For the best user experience we recommend using the latest version of Firefox or Chrome.

All users must login login to Canvas using the Cerritos Campus Portal located at https://cerritos.onbio-key.com Links to an external site..

Students, by default, login to Canvas using your 7-digit student number and your date of birth (MMDDYYYY). For instance if you were born Jan 5, 1987 your password would be 01051987. Additionally, students will not be able to login unless enrolled in a course and if enrolled will not be able to login until about a week before the class begins. If you are on the wait list you will not have access until officially in the class. Once added to a class it can take up to 24hrs to have access in Canvas. For Canvas assistance you may contact TNStudentHelp@Cerritos.edu.

Faculty/Staff login to Canvas using the first part of your Cerritos College email address, without the @cerritos.edu, and your normal college network password. Be sure you are using the latest version of Firefox or Chrome and clear your browser cache. For Canvas assistance you may contact TNFacultyHelp@Cerritos.edu.

Faculty, Staff, and Students having difficulty logging in to Canvas, the portal, or other college resources can unlock their accounts or reset their passwords by going to the portal at https://cerritos.onbio-key.com Links to an external site. and choosing User Self-Service. For help using or logging into the portal see https://www.cerritos.edu/it/faqs Links to an external site..